Shipment Tracking Software

Ease Your Inbox, Empower Your Team.

Redirect the endless stream of "Where's my order?" to a sleek tracking page. Free your customer service heroes for bigger battles, elevating the support experience to new heights.

Build Trust, Brick by Brick

Transparent tracking isn't just a service; it's the cornerstone of lasting relationships. With each step of the journey visible, trust builds, ensuring your customers know they're in good hands.

Your Brand, Front and Center

Make every tracking moment a branding opportunity. Strengthen your identity and weave your brand into every update, turning casual trackers
into loyal followers.

Drive Traffic, Spike Sales

With every tracking link, lure visitors back to
your site, turning curiosity into commerce.
It's not just tracking; it's a return ticket
to your storefront.

Master Multi-Client Tracking

For those juggling multiple clients, streamline your tracking with DesktopShipper. Enhance efficiency, satisfy your clients, and deliver reliability in every parcel's progress.

✅ Integrate Shipping Carriers: Start by linking your carrier accounts through DesktopShipper's WebApp.

✅ Set Up Notification Preferences: Customize how and when your customers receive shipment updates, including branded email notifications.

✅ View Tracking Status: Once carriers have been integrated and orders have been processed, utilize the filtering options on the "Shipments" page to easily locate packages with your desired status.

✅ Manually Retrieve Transit Update: Automated tracking status updates are conducted nightly after 5 p.m. PST on packages marked as Closed. As needed, users have the option to manually fetch transit updates for the current package status.

✅ Real-Time Data Retrieval: Once integrated, and a customer submits a tracking number, your website makes a call to DesktopShipper's API, fetching the latest tracking details.

✅ Displaying Tracking Information: The retrieved tracking details are then displayed on your branded tracking page, providing customers with a clear view of their package's journey.

✅ Enhanced Customer Engagement: Utilize this opportunity to engage further with your customers. Incorporate retargeting and advertising strategies on your tracking page, offering personalized promotions and recommendations that enhance the customer experience and drive additional sales.

EXPLORE THE FULL BENEFITS

Currently Supported Carriers

Our reliable, scalable solution adapts to your specific needs, offering precise updates and integrative capabilities. Forget the hassle of navigating through various carrier tracking pages. DesktopShipper offers uniform shipment updates across all carriers, allowing users to track shipments from different carriers in one place. Eliminate switching between carrier websites, providing a unified view of all shipment statuses and ensuring consistency in tracking information.

USPS

DHL Domestic

DHL Express

UPS

FedEx

FedEx Cross Border

FedEx Smart Post

Landmark

Aramex

RRD

Sendle

Asendia

Pitney Bowes Expedited

Pitney Bowes Standard

Pitney Bowes Presort

Pitney Bowes Cross Border

OSM DOM

First Mile

Canada Post

DesktopShipper Tracking is a powerful tool designed to streamline and improve the tracking of shipments, providing businesses and customers with real-time visibility into the status and location of their orders.

Tracking provides functionalities such as shipment monitoring, status updates, and location information, allowing businesses to offer accurate and up-to-date tracking information to their customers.

Yes, Tracking is designed to be platform-agnostic, allowing businesses to integrate it with various e-commerce platforms for a unified and consistent tracking experience.

View our Technology Integrations here.

The tracking report is run nightly after 5 p.m. PST and can take up to 3 hours to be updated. It only runs packages in a 'Closed' status. The update limits the number of packages it tracks, varying between 10k to 100k based on how many packages you may ship.

Live Rates at Checkout ➜

Reduce cart abandonment by providing transparent shipping rates and validating addresses at the checkout.

Smart Cartonization ➜

Optimize packaging to reduce waste and avoid overages, ensuring efficient use of materials and savings.

Real-Time Rate Shopping ➜

Optimize shipping costs by automatically selecting the most cost-effective rates and services for each shipment.

Advanced Shipment Tracking with DesktopShipper

Find Your Way with DesktopShipper

Meet Demands, Increase Transparency

✨ Boost Customer Confidence

🔄 Built-in Tracking Updates

🛠️ Reliable Integration

Obtain the Latest Information
on your Packages in Transit

Automated Status Updates

Create a Branded Tracking Page